LEGAL REFERENCE

Privacy Policy jo aap samajh sakein

serc 16 par aapka account banate waqt aap jo bhi maloomat dete ho, woh poori suraksha ke saath rakhte hain. Hamara privacy policy bilkul saaf hai – hum...

Data encryptionLocal payment securityAccount privacy controlsTransparent practices24/7 support access
serc 16 Privacy Policy jo aap samajh sakein

Hamara privacy posture Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE POOCHEIN

Privacy ke sawalat ke liye contact karo

Email Support [email protected] par likhein aur hum 24 ghanton mein...
Live Chat Aapka account dashboard mein support button daba kar...
Account Settings Apne profile mein jaao aur Privacy aur Data...
KYUN HAMPAR BHAROSA RAKHEN

Hamari security practice transparent hain

Encrypted Connections

Har login aur payment connection HTTPS encryption se protected hai. Aapka data travel karte waqt kisi third party ko readable nahi hai.

Limited Data Retention

Hum sirf zarori waqt tak aapka data rakhte hain. Account close karne ke baad, archival qanoon waali information ko chhod kar baki sab delete ho jata hai.

No Third-Party Selling

Aapka email, phone ya payment details hum kabhi sell nahi karte, na hi marketing ke liye share karte hain. Sirf hamari internal team ko access hai.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast – sab payment rails apne security standards follow karte hain aur hum unhe regularly audit karte hain.

Breach Notification

Agar kabhee security issue hota hai, hum sab affected account holders ko directly email aur SMS se inform karte hain beghair kisi delay ke.

Compliance Readiness

serc 16 Pakistan mein supported ilaqon ke local privacy aur financial regulations follow karta hai, aur hamara legal team regular updates karte rehte hain.

Kya distinguish karta hai hamara privacy posture

Direct Payment StreamingAapke JazzCash, Easypaisa, SadaPay ya Raast credentials hamari servers par nahi aate – gateway directly aapke bank se baat karta hai.
Account-Level TransparencyDashboard mein aap dekh sakte ho ke hum nay aapka kaunsa data store kiya hai aur kab tak rakhenge.
No Behavioral Tracking AdsHum aapki in-game activity ko third-party ad networks ko nahi dete. Aapka lobby browsing history sirf account improvement ke liye use hota hai.
Pakistan-First ArchitectureHamara infrastructure aur legal team Pakistan mein hain, to compliance fast aur aapke liye transparent rehta hai.
Withdrawal Verification PrivacyAapka KYC aur withdrawal verification hum jaldi karte hain, lekin aapka sensitive documents hamari restricted servers par hi rehte hain.
Language in Privacy TermsPoore privacy policy ko hum Roman Urdu mein available rakhte hain, na ke sirf English. Iska matlab aap apne hisaab se samajh sakte ho.
User Data Export RightsAap kabhi bhi apne account ka poora data export kar sakte ho – aapka transaction history, personal info, account preferences – CSV format mein.
ACCOUNT SECURITY KE PILLARS

Ye features define karte hain hamara privacy commitment

Two-Factor Authentication Aapka account ko double-protection dete hain – password plus OTP...
Session Timeout Controls Aapka account 15 minutes inactivity ke baad auto-logout ho jata...
Device Recognition Naye device se login karte ho to hum aapko notify...
Payment Method Verification Pehli baar JazzCash, Easypaisa, SadaPay ya Raast account deposit karte...
Withdrawal Whitelisting Aap withdrawal sirf apne registered payment account se hi kar...
Activity Monitoring Hamara system suspicious account activity detect karta hai – unusual...

Privacy ke baare mein aapke common sawal

Nahi. Aapka account details hamari servers par hi rehte hain. JazzCash aur Easypaisa sirf payment transaction process karte hain – unhe aapka account balance ya game history nahi dikhta. Hum sirf transaction confirmation exchange karte hain.

Hamara infrastructure Pakistan mein based hai. Sab data transmission 256-bit SSL encryption se protected hai, jo banks use karte hain. Rest data encrypted storage mein rakha jaata hai aur sirf authorized staff ko access hai.

Hum 24 ghante mein sab affected accounts ko SMS aur email se notify karte hain. Aapke JazzCash, Easypaisa, SadaPay ya Raast credentials hamari servers par nahi hain, to unhe directly risk nahi hota. Aap fauran apna serc 16 password change kar sakte ho.

Active account jo sab rules follow karta hai, uska data unlimited store rehta hai. Account delete hone ke baad, 6 mahine tak backup mein rehta hai, phir puree tarah delete ho jata hai – sirf tax aur legal requirement wala data bacha rehta hai.

Bilkul nahi. Aapka in-game history, game choices, bet amounts – ye sab sirf aapke account improvement aur fraud detection ke liye use hota hai. Marketing ya analytics companies ko nahi dete.

Settings mein jaao aur Privacy tab kholo. Wahan aap email communications ko customize kar sakte ho, SMS frequency set kar sakte ho, aur aapka visibility preferences change kar sakte ho.

Hum privacy policy ko quarterly review karte hain. Important changes hone par, hum email se aapko notify karte hain aur aapko 30 din ka notice dete hain. Minor corrections ke liye automatic update hota hai aur dashboard mein notice dikhta hai.